I ordered a tailbow collar made of suede (I knew that it was a custom order)...It was a $50 collar for my teacup yorkie.
When the order came in, the collar was 2 sizes smaller than I was expecting and the company would not even let me exchange it! They advised me to buy another $50 collar. It is a joke.
Absolutely rude and do not get back to you for days!
After my purchase I have researched the material it is made of as well as the stone that was sewed to the collar...I found out that the stone was not even made of the swarovski elements and on the other website it was sold for less than a $1!
Monetary Loss: $50.