I ordered a tailbow collar made of suede (I knew that it was a custom order)... It was a $50 collar for my teacup yorkie.
When the order came in, the collar was 2 sizes smaller than I was expecting and the company would not even let me exchange it! They advised me to buy another $50 collar. It is a joke.
Absolutely rude and do not get back to you for days!
After my purchase I have researched the material it is made of as well as the stone that was sewed to the collar... I found out that the stone was not even made of the swarovski elements and on the other website it was sold for less than a $1!
Monetary Loss: $50.